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Welcome to Golf Masters Store (“we”, “us”, or “our”). These Terms and Conditions govern your access to and use of our website www.golfmastersstore.com and all related services. By accessing or using our site, you agree to be bound by these terms.

Golf Masters Store specializes in premium golf equipment and apparel for dedicated golfers worldwide. Our terms reflect our commitment to quality, fair play, and excellent customer service—values we share with the golfing community.

1. General Terms

1.1 Eligibility

You must be at least 18 years old to place orders. By using our site, you represent that you meet this requirement.

1.2 Account Responsibility

When creating an account, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your password
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

2. Products and Services

2.1 Product Descriptions

We strive for accuracy in describing our golf equipment, apparel, and accessories. However, we do not warrant that descriptions are entirely error-free. Colors may vary slightly due to monitor settings.

2.2 Product Availability

All orders are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Custom Products

Personalized items (engraved clubs, monogrammed apparel) are final sale and cannot be returned unless defective.

3. Orders and Payment

3.1 Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to refuse any order for any reason, including suspected fraud.

3.2 Pricing

Prices are in USD and subject to change without notice. We are not responsible for typographical errors.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge the full amount to your selected payment method.

3.4 Sales Tax

Applicable sales tax will be added to orders shipped within the United States.

4. Shipping and Delivery

4.1 Processing Time

Orders typically process within 1-2 business days (excluding weekends/holidays).

4.2 Shipping Options

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days

4.3 Delivery Areas

We ship worldwide except to certain Asian countries and remote regions. Delivery times are estimates and may be affected by customs processing.

4.4 Risk of Loss

Title and risk of loss pass to you upon delivery to the carrier.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items in original condition:

  • Clubs: Must include headcovers
  • Apparel: Tags attached, unworn
  • Balls: Unopened boxes only
  • Gloves/Hats/Belts: Unused with original packaging

5.2 Non-Returnable Items

  • Custom/personalized products
  • Opened golf balls
  • Gift cards
  • Final sale items

5.3 Return Process

  1. Email [email protected] within 15 days
  2. Include order number and reason for return
  3. Ship to: Golf Masters Store Returns, 4916 Gregory Lane, Louisville, KY 40202 USA

5.4 Refunds

Refunds process within 3 business days after we receive your return. Original shipping fees are non-refundable.

6. User Obligations

6.1 Prohibited Conduct

You agree not to:

  • Use our site for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the site’s operation
  • Submit false information

6.2 Compliance with Laws

You are responsible for complying with all local laws regarding online purchases and imports.

7. Intellectual Property

All content on our site (logos, text, images) is our property or used with permission. You may not use any content without our express written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Golf Masters Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products.

9. Governing Law

These terms shall be governed by the laws of the Commonwealth of Kentucky, USA.

10. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance of the new terms.

11. Contact Information

For questions about these Terms:

Golf Masters Store
4916 Gregory Lane
Louisville, KY 40202 USA
Email: [email protected]

Our Commitment: At Golf Masters Store, we value the trust of the golfing community. These terms are designed to ensure fair and transparent transactions for all customers. We welcome your feedback on how we can improve your shopping experience.